Order Tracking

Curious where your order is?
With our tracking tool you can immediately see the latest shipping updates.

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How do I track my order?

1. Check your email

Once your order has been shipped, you will receive an email with:

• Your track & trace number

• A tracking link

• The name of the carrier

Didn't receive an email?
Please check your spam folder or contact us.

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2. Track via the carrier's website

Click on the tracking link in your shipping confirmation.
Here you see:

• The current shipping status

• The expected delivery date

• Real-time updates

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3. Follow with your order number

Is the tracking link not working?
You can also send us your:

• Order number and

• Email address
  to pass on.

We will then manually look up the status for you.

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Not receiving updates?

This can happen when:

• The carrier has not yet scanned the package

• The tracking system has a delay

Typically, tracking updates appear within 24–48 hours .

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Need help?

Is the tracking link not working or do you have questions?
Please feel free to contact our customer service.
We are happy to help you with any delivery updates or questions.